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Customer case study · 10 stores

For the first six months of 2026, this owner collected just 71% of their rent increases.

A storage owner with 10 REIT-managed stores in the Carolinas checked every increase from January to June against what tenants actually paid. Nearly a third of it had been waived, discounted or quietly rolled back. Then they started tracking every increase daily with StreetRate IQ.

January – June 2026
71%
of announced increases collected
−$35,482 a monthnever collected, or $426,000 a year
→
After tracking with StreetRate IQ
85%
of announced increases collected (last 30 days)
+$3,300 a monthkept from each month of new increases, adding up to ≈ $257,000 in the first year

Share of each increase actually collected, store by store

Dashed line = 85%. Same stores, same operator.

71%
Jan–Jun 2026
Store 1
94%
Store 2
88%
Store 3
83%
Store 4
75%
Store 5
72%
Store 6
68%
Store 7
64%
Store 8
64%
Store 9
63%
Store 10
58%
Portfolio
71%
85%
After tracking with StreetRate IQ
Store 1
97%
Store 2
100%
Store 3
82%
Store 4
81%
Store 5
58%
Store 6
89%
Store 7
84%
Store 8
85%
Store 9
87%
Store 10
87%
Portfolio
85%
The biggest turnaround: Store 10, from 58% to 87%. It was the worst store in the portfolio, giving back $7,300 a month of its increases. It also had the largest give-backs after increases took effect. With every waiver and rollback in the owner's inbox the next morning, it now keeps 87% of its increases. Stores 7, 8 and 9 made the same jump, from the low 60s to about 85%.

What 71% → 85% is worth

About $23,400 a month in new increases lands each month. Keeping 85% instead of 71% adds $3,300 a month in rent. That $3,300 keeps coming every month the tenant stays, and each new month of increases adds another $3,300 on top.

After month 1+$3,300 / mo
After month 6+$19,800 / mo
After month 12+$39,600 / mo
Extra rent collected in the first year≈ $257,000

After one year, the portfolio is collecting about $39,600 a month more than it would at 71%. That is about $475,000 a year going forward.

Sources: the owner's August 2026 rent roll and the operator's give-back logs (Jan–Jun); StreetRate IQ daily tracking as of Sep 30, 2026 (last 30 days). The first-year figure assumes tenants stay; move-outs reduce it. Store names withheld.

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